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How it works

From signing in to the first time Nayla books.

  1. 1. Create the account

    Sign in with Google, say what you do and register your business: its name, your WhatsApp and the time zone.

  2. 2. Connect WhatsApp

    Choose how Nayla answers. You connect by scanning a QR code, on a computer, or by typing a code, on a phone.

    A number just for Nayla

    A separate WhatsApp, on a spare phone or SIM, used only by Nayla. Your personal contacts stay out of it. You talk to Nayla by writing to that number and, to take over a conversation, Nayla opens a group with you. Good for a line just for the business, or for a team.

    Your own number

    Nayla answers on your WhatsApp and leaves your personal contacts alone. You talk to Nayla in the chat with yourself and, to take over a conversation, you just answer the person: Nayla steps back. Good for someone who works alone, with one phone.

  3. 3. Tell her your rules

    Working hours, services with their length and price (Nayla suggests your trade's), how far ahead people book, when to remind them, and answers in your words: how to pay, the first time, cancellations.

  4. 4. Follow along in the app

    Today, the schedule, the people you see and what needs you. Alerts reach you in the app, by notification on your phone and on your WhatsApp.

What to know first

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