Questions
- Is Nayla a person?
- No. Nayla is an AI virtual assistant, and she says so in her first conversation with each person.
- Does Nayla work for my line of business?
- She works for anyone who works by appointment. She has the words and the services of each line of business: health, beauty and aesthetics, fitness, lessons and pets. For any other, she uses neutral words, such as client and appointment.
- Do the people who book with me have to install anything?
- No. They talk on WhatsApp, as they already do. Your page is an extra: whoever prefers books there.
- Can I use my own number?
- Yes. Nayla answers on your WhatsApp and leaves your personal contacts alone. If you prefer, she answers on a number just for her.
- What if I want to take over a conversation?
- You take over whenever you want, and Nayla steps back. When someone asks to talk to you, she tells you.
- Does Nayla take payments?
- No. She says how to pay, in your words, and you mark in the app what was paid.
- Does it work for a business with more than one person?
- Yes. You invite the team, and each person signs in with their own account and their own role.
- How much does it cost?
- The plans are not set yet.
- What about the data of the people who book with me?
- Everyone can download a copy of their data on your page and ask for it to be deleted there or on WhatsApp. Privacy policy